Saturday, 9 July 2022

Access Rider in action!

 Earlier this week I gave a keynote presentation to the UK Acoustics Network‘s Annual Meeting. My topic was Aural Diversity and I took the opportunity to showcase the infographic that I have created that attempts to describe the entire field. Aural Diversity, rather like neurodiversity, draws attention to the wide range of differences in hearing between people (and animals, and machines). Everybody hears differently, something that is a neglected aspect of many disciplines, not just acoustics. The general assumption is that people possess a pair of equally balanced and perfectly healthy ears. The reality is that only about 17% of the population (the group of healthy 18-25 year olds) possess those. Everybody else has some kind of distinctive difference. Neurodivergence, and specifically autism, is included on the infographic.

The UKAN event involved me staying two nights in a hotel in Manchester, where the conference was to take place. This was the first time I had been away from home since the start of the pandemic. Consequently, it was also the first opportunity to try out my Access Rider. I was first asked to produce an Access Rider in 2021 by The Space, when they commissioned my Spectrum Sounds. I was assisted in its preparation by the wonderful people at Unlimited. It was a very interesting exercise, getting me to focus on my needs and find ways to express those so that others could understand. I would greatly recommend to others that they prepare Access Riders too, especially if they work in areas that frequently involve venues and audiences. Unlimited have created this excellent guide to help you.

I sent mine to the UKAN team well in advance, and they took it very seriously. It was really gratifying to find so much of what bothers me taken care of in advance. It made me feel welcome but also, rather like with disability assistance in airports, it made the whole experience much easier to manage. Special thanks go to Zoƫ Hunter, who made sure I was looked after and also spent quite a lot of time listening to me ramble on! Well beyond the call of duty.

The emergency contacts were well noted, but fortunately were not necessary. I was nowhere near a crisis at any point, which is a credit to the organisation. The Hyatt Regency Manchester, having been made aware of my needs, not only put me in a wonderfully quiet room which smelt of nothing, but also provided a separate lunch for me in, appropriately enough, the Turing Room. This meant I could avoid the noise and bustle of the restaurant, which was great. The lighting was appropriate, there was no pressure on me to interact any more than I wanted to, and I was able to avoid looking at the rather hideous carpet design most of the time.

There were a couple of specific things worth reporting. Like most hotels, there was a regular fire alarm test every week. This hotel did theirs on a Monday at 11.00. Fortunately, this was advertised clearly in the lobby and the lifts. My session was due to end at 11 on the Monday. With prior agreement, I was able to leave the building five minutes before the hour. Everybody took this in very good humour, and there was no problem. People asked me questions later. And I avoided the alarm, which would otherwise have stolen at least two spoons for the day.

At the end of my talk (which was the first in the day) the audience applauded. On my access rider, I had asked for no applause. The chair of the session was most concerned and apologised profusely. In fact, I was fine: the carpet and soft furnishings absorbed most of the sound, and the applause was brief anyway. But it could have been a problem on another occasion. So I took the opportunity to explain to the acousticians what the problem was. I explained that I much prefer “flappy hands”. They seized on this with pleasure and for the rest of the day there was no applause, only hands waving. I guess people are more familiar with this thanks to Strictly Come Dancing, but it was deeply appreciated and did much to ensure that I ended the day in good humour and with a decent amount of energy remaining.

To summarise: do use Access Riders! They really work! And thanks so much to UKAN for paying such close attention to mine.